Shipping & Return Policy
Shipping
Our commitment to excellence ensures that we always dispatch products with speed and efficiency, guaranteeing a maximum of 2-3 working days. Should any occasion arise that delays the dispatch process, customers will be immediately informed and maximum of 4-5 days can be expected. If you require your order in a hurry, simply email us with your order ID to info.peikh@gmail.com and we will expedite the delivery process.
Shipping Cost
Free shipping is available for orders exceeding Rs. 1000.
Orders below Rs. 1000 will incur a nominal shipping charge, which will be specified at checkout.
An additional fee will apply for express shipping.
In the event of exchange due, a nominal shipping cost will be charged.
Delivery
Enjoy the assurance of reliable delivery with our trusted courier partner Bluedart. Your order will be dispatched swiftly, and arrive at your doorstep within 1-5 days, with an SMS notification with tracking details for your convenience. Shop with confidence and trust.
Return and exchange policy
Experience the convenience of online shopping at Peikh.com. Our exclusive products are crafted with meticulous attention to detail and are designed to stand the test of time. We believe that quality should never be compromised, so we don't offer returns, exchanges, or refunds —buy with confidence and care. Have a question? Contact our support team at info.peikh@gmail.com and we will be sure to address your query with grace and integrity.
However, we do offer the option to exchange products, albeit with certain conditions:
- Condition of Items: Items must be unworn, unwashed, and with tags still attached to be eligible for exchange.
- Exchange Process: To initiate an exchange, customers are required to contact our customer support team within 48 hours of delivery.
- Damaged or Defective Products: In the unfortunate event of receiving damaged or defective products, customers must reach out to our customer support within 24 hours of delivery to be considered for an exchange.
Please note that for all exchanges, there will be an additional cost of 150-200 rupees.
For further assistance or inquiries regarding exchanges, don't hesitate to contact our customer support team.
Defect and damage:
Ours is a range of products carefully crafted with quality that is second to none. In the rare case of a manufacturing defect passing unnoticed despite our stringent quality protocols, we will happily replace it for you - all you need to do is email us at info.peikh@gmail.com with an image of the defective piece within three days of receiving your order. Enjoy this assurance of quality with every purchase from us.
All returns/exchanges/refunds if any, will be at the discretion of peikh.com